Vol.40 No.12

Journal of Xi'an Jiaotong University

Jan.2006

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Quantized Evaluation for User Aware Availability
Zhang Yongzhong£¬Zhao Yinliang
(Department of Computer Science and Technology£¬Xi'an Jiaotong University£¬Xi'an 710049£¬China)

Abstract£ºTo quantitatively analyze the reason of Web service failures and performance degradation£¬ a model of the user perceived availability in cluster based Web servers is proposed£® Firstly£¬ the system state probability is estimated by Markov birthª²death process£¬ and then the request loss probability in stable system states is estimated by queuing theory£¬ lastly£¬ combining both of them£¬ therefore the expression for the user perceived availability is established to quantitatively evaluate the sensitivity of user perceived availability to different system parameters£® The numerical results show that the dominant factors that impact the user perceived availability are the ratio between the mean detecting time and the mean faultª²free time in low workload and the ratio between the mean repair time and the mean faultª²free time in high workload£® Meanwhile£¬ the user perceived availability can be improved by increasing the number of backª²end nodes£¬ however£¬ when the number of backª²end nodes is increased to a certain extent£¬ it becomes steady£®
Keywords£ºuser perceived availability£»birthª²death process£»queuing theory£»cluster based server